
Why Release Notes Are Important
By using release notes strategically to build connection, you not only inform users about what’s new, but also strengthen the relationship between them and the product.

By using release notes strategically to build connection, you not only inform users about what’s new, but also strengthen the relationship between them and the product.

Keeping the customer informed is one of the most important aspects of good customer service. Few things create more frustration than being left in the dark.