Open Mind - IT infrastructure

AV documentation, IT infrastructure, system documentation, Visio diagrams, AV installation tips, efficient troubleshooting, project handover, upgrade planning, AV support, customer service tools

Strategy and Growth, Tools and Methods, Work Life and Leadership

Documentation – A Necessary Evil or a Time Saver?

Documentation isn’t just about future-proofing – it’s a way to save time, money, and frustration. A well-executed AV installation shouldn’t be a puzzle that needs to be solved all over again every time it’s updated or fixed. Good documentation is just as important as the installation itself.

Raymond Sebergsen
18. March 2025

total cost of ownership, TCO in IT, IT system administration, AV system management, hidden IT costs, IT infrastructure, IT support costs, software lifecycle costs, training costs, IT scalability, IT investment strategy, system reliability, IT operations, IT decision-making, ROI vs TCO

Product and Development, Sales and Customer Psychology, Strategy and Growth, Technology and Trends, Tools and Methods

IT/AV System Administration and Total Cost of Ownership (TCO)

IT system administration isn’t just about addressing immediate needs – it’s about understanding the full TCO picture. It’s about making informed decisions that take into account everything from training and integrations to ongoing support, security, reliability, and scalability.

Raymond Sebergsen
12. June 2024