Like me, most people claim that problem and challenge are very different in meaning and context. Still, problem remains the most commonly used word in everyday speech, even when it often refers to something that’s really just a minor challenge.
When Henry Ford was asked about customer input before developing the Ford Model T, he replied: "If I had asked people what they wanted, they would have said faster horses."
This rule suggests that you should only plan activities for 70% of your time or schedule. The remaining 30% should be kept open for flexibility, creativity, innovation, and handling unexpected tasks or opportunities.
The Pareto Principle, or the 80/20 rule, is a concept stating that 80% of effects come from 20% of the causes. For businesses, the 80/20 rule can help free up time and energy, streamline operations, and increase profitability.
The difference between a boss and a leader isn’t just about how they get things done, but also about how they make people feel. A boss controls and demands obedience, while a leader builds trust, collaboration, and engagement.
Whether you’re trying to win the heart of a potential date or the signature of a potential client, the psychology behind human connection is always at the center. Let’s take a closer look at how sales and dating are really just two sides of the same coin.
Keeping the customer informed is one of the most important aspects of good customer service. Few things create more frustration than being left in the dark.
By cutting the noise, streamlining processes, and clarifying value, businesses can create better customer experiences, more efficient systems, and increased profitability.
Just as there are countless sales strategies and methods, there are just as many types of salespeople. While most sellers have traits that resemble both hunters and farmers, it’s common to categorize them into these two main groups.
Everyone wants their products to succeed. Developers want more features, marketers ask for bigger budgets, and salespeople believe a lower price is the answer. But what is the real key to success?
