
The Benefits of Procedures
Regular review and updating of procedures allow organizations to adapt to changing conditions and incorporate best practices. This commitment to continuous improvement drives innovation and efficiency.
About people, responsibility, and everyday work life. Here, I write about leadership, teamwork, organizational culture, and how we can grow together – whether we’re leading others or ourselves. I also highlight topics like mental health, workplace environment, and how to create safe, trust-based, and sustainable workplaces – where people genuinely enjoy being.
Regular review and updating of procedures allow organizations to adapt to changing conditions and incorporate best practices. This commitment to continuous improvement drives innovation and efficiency.
One of the most important lessons I’ve learned over the years is that responsibility is about more than just cleaning up your own mistakes. It’s about taking ownership of situations – even those created by others.
When Henry Ford was asked about customer input before developing the Ford Model T, he replied: "If I had asked people what they wanted, they would have said faster horses."
This rule suggests that you should only plan activities for 70% of your time or schedule. The remaining 30% should be kept open for flexibility, creativity, innovation, and handling unexpected tasks or opportunities.
The Pareto Principle, or the 80/20 rule, is a concept stating that 80% of effects come from 20% of the causes. For businesses, the 80/20 rule can help free up time and energy, streamline operations, and increase profitability.
The difference between a boss and a leader isn’t just about how they get things done, but also about how they make people feel. A boss controls and demands obedience, while a leader builds trust, collaboration, and engagement.
By cutting the noise, streamlining processes, and clarifying value, businesses can create better customer experiences, more efficient systems, and increased profitability.
Just as there are countless sales strategies and methods, there are just as many types of salespeople. While most sellers have traits that resemble both hunters and farmers, it’s common to categorize them into these two main groups.