The truth is that nurses, doctors, support agents, waiters, and taxi drivers all work in the service industry and follow the same core principles. The difference is that those who work in healthcare have received more training in empathy and human interaction – and are therefore better at it.
If we want a society where innovation truly thrives, we must stop setting education as the only criterion for who can contribute. It’s not titles that drive progress, it’s ideas, knowledge, and experience.
In a world full of demands and expectations, learning to care a little less might be the healthiest gift you can give yourself. Not in the “I don’t care” kind of way – but in the “I know what truly matters” sense. This piece is about exactly that – and why the ability to let go might just be the most important skill we can practice.
Weather is a universal topic of conversation—whether it’s to break the ice or decide what to wear. However, its significance extends beyond small talk and the choice between sun or rain. Weather influences everything from food production to societal safety,…
Documentation isn’t just about future-proofing – it’s a way to save time, money, and frustration. A well-executed AV installation shouldn’t be a puzzle that needs to be solved all over again every time it’s updated or fixed. Good documentation is just as important as the installation itself.
Premium pricing is a strategy that deliberately sets prices higher than standard products, not just to cover costs, but to create a sense of luxury, rarity, and increased perceived quality.
“If you’re not doing anything, you can at least pretend you are,” she told her employees. The logic? There’s only so long you can look productive before you actually become productive.
Honesty is important, yes—but sometimes it’s not enough on its own. In fact, too much perfection and always being “right” can put both your credibility and relationships at risk. Surprised? Let me explain.
Did you know that dating and sales have more in common than we often admit? Both come down to one crucial factor: confidence. Belief in yourself – or in what you're offering – is what creates the magic, whether you're trying to win over a customer or a partner.
We’ve all met them – or maybe even been them: that one employee who always has something to criticize. Routines, processes, management – nothing is ever good enough. It can be exhausting, but what if complaining could actually improve the workplace?
